What AHAI collects
AHAI may collect your email address and the content of your message if you contact AHAI directly. For paid products or downloads, the payment and download provider may collect the information needed to process your purchase and deliver the resource.
AHAI does not ask you to submit client information, health information, clinical records, referral documents, or confidential workplace information through this website. Please do not send that kind of information through forms or email.
How information is used
AHAI may use your information to respond to enquiries, provide requested resources, manage purchases, improve resources, and communicate with you about a request you have made.
Downloads and payment providers
Free resources may be offered as direct downloads from this website. For paid products or downloads, payment processing and file delivery may be handled through Payhip or another payment and download provider rather than by AHAI directly collecting full card details. The provider may process information needed for payment, delivery, receipts, support, tax, compliance, and fraud prevention.
AHAI does not directly collect or store full payment card details.
Disclosure
AHAI does not sell your email address. Personal information may be handled by service providers used to operate the website, email list, downloads, analytics, payments, or business systems.
Website analytics and cookies
This website may use basic hosting, security, performance, analytics, or download logs. Analytics, embedded payment pages, or other tools may use cookies or similar technologies according to their own privacy terms.
Access, correction, and complaints
You can contact AHAI at hello@ahai.au to ask about personal information held about you, request correction, unsubscribe, or raise a privacy concern. AHAI will aim to respond within a reasonable time.
The Office of the Australian Information Commissioner provides information about privacy rights and the Australian Privacy Principles at oaic.gov.au.
Changes
This policy may be updated when AHAI changes its website features, payment or file delivery providers, analytics, email processes, products, or legal requirements. The updated date will show when the policy was last revised.